Thursday, March 21, 2013

Feedburner Subscriber Went To Zero, Again!

Yesterday (20th March 2013), as I noticed, the count number of Feedburner Subscriber is turned to zero instead showing the correct number. And if you login to Feedburner Dashboard, you will see all channel subscriber have gone zero. The Feed Stats Dashboard also show 0 Subscriber with 0 Reachability.

Not only today!

Look at image below, it has happened before. In 19th Feb 2013 and 8th March 2013, the feed count number had turned to zero for two days. So, it seems the Feedburner service is not as stable as before.
 The Feed Stats Dashboard also show 0 Subscriber with 0 Reachability
The Feed Stats Dashboard also show 0 Subscriber with 0 Reachability



This is official announcement from Feedburner Status Blog:
Issue: We have been encountering difficulties with our stats production pipeline for data representing March 18th thru 20th. We are currently working to resolve the issue.

The first time we encountered this problem is in 19th Sept 2012, and they (Feedburner) wrote a announcement just like today:
Issue: We have been encountering difficulties with our stats production pipeline for data representing Sept 19th and 20th, 2012. We are currently working to resolve the issue.

Update: Stats for Sept 18th thru 22nd have been restored for all accounts.

What should we do now?

Don't panic, because we can't do anything to fix it. Like before, put your trust in Google Team, I believe they will fix this issue in 1 or 2 day. But if you have a Feedcount button on your website, I would advise that you temporarily remove this. Because it's not good if you show people that you don't have any subscriber and it'll make they rethink about subscribing to your blog.

Do I lost subscriber because of that?

As I noticed when the first time it've happened, my metrics have not been recorded since the issue happened. But don't worry, right after it've been fixed, everthing have been restored for your account.

Feedburner Work Well Again


Today (21st March 2013), everthing is fine again. All my subscriber is come back, it seems I do not lost any subscriber because of this issue. How about you? Let's check it yourself and let me know in comment!


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